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OVERVIEW

The Enhanced Google Mail plug-in introduces a more advanced level of email service integration for BlackBerry® smartphones. It supports additional Google Mail™ features that provide BlackBerry® Internet Service subscribers with broader access to their Google Mail accounts while on the go.

FEATURES

The Enhanced Google Mail plug-in introduces the following features:

Archive a message

• Remove a message from the inbox by moving it to the archive folder.
• Messages that are moved to the archive folder will be hidden from view in Enhanced Google Mail, but will stay visible in the Messages application on the BlackBerry smartphone.

Add a star to a message

• Use stars to mark important messages.
• Stars can be combined with text labels.
• A star that is applied to a message in Google Mail after the message has already been received by the BlackBerry Internet Service will not be synchronized with the corresponding message on the BlackBerry smartphone.

Add a label to a message

• Categorize and organize email messages by clicking the Labels command from the menu.
• Apply multiple labels to a single message.
• A label that is applied to a message in Google Mail after the message has already been received by the BlackBerry Internet Service will not be synchronized with the corresponding message on the BlackBerry smartphone.
• Changes made to labels in Google Mail will not be applied to the corresponding labels on the BlackBerry smartphone. When a label is renamed in Google Mail, it is synchronized as a new label on the BlackBerry smartphone.
• Labels cannot be created, renamed, or deleted on the BlackBerry smartphone

Report spam email message

• Click Report Spam from the menu to remove a spam email message from the inbox, delete it from your BlackBerry, and move it to the spam folder in Google Mail.
• Messages in the spam folder cannot be searched using the BlackBerry smartphone.
• Email messages marked as spam on the BlackBerry smartphone will be synchronized with the Google Mail account.
• Email messages marked as spam in Google Mail will not be marked as spam on the BlackBerry smartphone if they have already been retrieved by the BlackBerry Internet Service.

Perform local and remote searches

• Perform a local search by searching email messages and conversations on the BlackBerry smartphone.
• Perform a remote search by searching the entire Google Mail mailbox.

View related messages as a single conversation (conversation view)

• Group related messages into a single conversation for easy reference. A conversation appears on a single line in the inbox. This is also referred to as the threaded view.
• Conversations in the inbox are marked with an envelope icon and include header information with the subject line and number of participants.
• To expand a conversation and view its individual messages, click the conversation or click Open Conversation from the menu.

Note: Google Mail enhanced features are only available within the Enhanced Google Mail plug-in and are not available when viewing Google Mail messages in the Messages application on the BlackBerry smartphone.

LIMITATIONS

Synchronization happens in one direction, from the BlackBerry smartphone to the Google Mail account. This means that some changes that take place in the webmail UI are not reflected on the BlackBerry smartphone. These include:

• Applying a label to messages in Google Mail after they are retrieved by the BlackBerry Internet Service
• Adding a star to messages in Google Mail after they are retrieved by the BlackBerry Internet Service
• Marking messages as read, archived, or spam in Google Mail
  o Email messages marked as spam on the BlackBerry smartphone will be synchronized with the Google Mail account
  o Email messages marked as spam in Google Mail will not be marked as spam on the BlackBerry smartphone if they have already been retrieved by the BIS
• Changing labels in Google Mail
  Note: Changes made to labels in Google Mail will not be applied to the corresponding labels on the BlackBerry smartphone. When a label is renamed in Google Mail, it is synchronized as a new label on the BlackBerry smartphone.
  Labels cannot be created, renamed, or deleted on the BlackBerry smartphone.

SYSTEM REQUIREMENTS

The system requirements for Enhanced Google Mail include:

· BlackBerry® Device Software 4.5 or later
· Google Mail account that is associated with the BlackBerry Internet Service

Note:

Google Mail enhanced features are only available within the Enhanced Google Mail plug-in and are not available when viewing Google Mail messages in the Messages application on the BlackBerry smartphone.

DOWNLOAD AND INSTALLATION

To download and install the Enhanced Google Mail plug-in, complete the following steps:

Note: Once the Google Mail account is integrated, the BlackBerry smartphone user will receive a PIN message on the BlackBerry smartphone indicating the availability of the Enhanced Google Mail plug-in.

Note: BlackBerry smartphone users with existing integrated Google Mail accounts must re-associate their email accounts to receive a PIN message and download the Enhanced Google Mail plug-in.

1. Instruct the subscriber to download the Enhanced Google Mail plug-in by clicking the web address in the message.
2. When the download is completed, the Google Mail icon on the Home screen will change.

Note:

The Enhanced Google Mail plug-in only needs to be downloaded once and can support multiple Google Mail addresses on the same BlackBerry smartphone.

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